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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tamar Kopaleishvili

Tamar Kopaleishvili

September 2, 2026

5  out of  5
rating by Tamar Kopaleishvili
"I cannot say enough good things about State Farm and especially Karina. She went **above and beyond** to help me, and her customer service was truly exceptional. From the very beginning, she was incredibly kind, patient, professional, and genuinely caring. She took the time to listen to my concerns, explain everything clearly, and make sure I understood all of my options.

Karina didn’t just do her job—she truly advocated for me and made me feel like a valued customer. It is rare to come across someone who puts so much effort and genuine care into helping a customer.

Because of Karina, I feel even more confident about being with State Farm. She is an absolute asset to the company. And honestly, the entire office is incredible! Everyone I have interacted with has been friendly, helpful, professional, and welcoming. You can truly tell that this is a team that cares about their customers and takes pride in what they do. The whole experience was incredible from start to finish!

Thank you, Karina, for your patience, kindness, dedication, and for going above and beyond.

**If I could give more than five stars, I absolutely would\! ⭐️⭐️⭐️⭐️⭐️**"
We responded:
"Tamar, thank you for the fantastic review! We are extremely lucky to have Karina as part of our team; she is truly amazing in what she does!  We’re always here to support you with your insurance needs. "
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krystal lopez

August 29, 2026

5  out of  5
rating by krystal lopez
"Great customer service!!"
We responded:
"Thank you so much for the 5 stars, Krystal! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Prakash Thapa

August 28, 2026

5  out of  5
rating by Prakash Thapa
"Adam was awesome…."
We responded:
"Thank you so much for the 5 star review, Prakash! We really appreciate your kind words about Adam. If you ever need anything, feel free to reach out anytime. "
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charles kristek

August 28, 2026

5  out of  5
rating by charles kristek
"Great agent very through and personable Kristi rocks"
We responded:
"We’re so happy to hear you had a great experience working with Kristi - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Rafael Valtierra

August 26, 2026

5  out of  5
rating by Rafael Valtierra
"I really appreciate the service, patience, professionalism and savings !!! Adam gave me. I will most definitely recommend him to friends and family. Thanks"
We responded:
"Thank you so much for the 5 stars, Rafael! We truly appreciate your feedback and recommendations. We truly appreciate Adam and all his knowledge. We are always happy to help whenever you need us. "
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Jorge Lopez

August 25, 2026

5  out of  5
rating by Jorge Lopez
"Chose him because we have the same name, turns out his service and knowledge was excellent! Great team as well!"
We responded:
"Thank you so much for the 5 stars, Jorge! We are grateful to have you as a customer.... I am lucky to share names with you!!"
Profile photo of Javier Valadez

Javier Valadez

August 25, 2026

5  out of  5
rating by Javier Valadez
"Adam , was very professional, helpful, and polite! Adam explained in detail both home and auto insurance! Thank you Adam for your help and also for saving me a lot money. Javier Valadez"
We responded:
"Wow - thank you for the amazing 5-star review of Adam! It means a lot to us, to know you had such a great experience. "
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Luke Walker

August 14, 2026

5  out of  5
rating by Luke Walker
"Great service Adam was awesome to speak with and very helpful with policy information"
We responded:
"Thank you so much for the 5 star review, Luke! Adam is awesome! If you ever need anything, feel free to reach out anytime. "
Profile photo of Jospeh Gonzales

Jospeh Gonzales

August 13, 2026

5  out of  5
rating by Jospeh Gonzales
"Adam helped out a lot and Gave me great deal and was awesome at explaining everything and making sure that I knew what was being covered"
We responded:
"Thank you so much for the 5 stars, Jospeh! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of R M L

R M L

August 11, 2026

5  out of  5
rating by R M L
"I very pleased with my State Farm insurance agents. I appreciate the time they give me when & if I ever need any assistance. They are so very kind, courteous & sincere people. I would recommend them to all my family & friends .Thank you Jorge , & All of the State Farm Team!"
We responded:
"Thank you so much for the 5 stars! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Rose Arispe

Rose Arispe

August 6, 2026

5  out of  5
rating by Rose Arispe
"Adam provided me with great customer service. He was very kind and patient with me. He answered my questions and explained the coverages for both my auto and home owners insurance. He also saved me money on both polices. 😊"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Dee Vandeveire

Dee Vandeveire

August 4, 2026

5  out of  5
rating by Dee Vandeveire
"I love working with the agents in this office. Especially Karina. She is always on top of everything. She has my back and always eases any worries I have. Constantly going out of her way to keep me informed with ANY changes to my policies. I feel like I'm in good hands. I would recommend anyone to give them a chance to work their magic for you."
We responded:
"Wow -  Thank you so much for the 5 stars, Dee! We truly appreciate your feedback and are always happy to help whenever you need us. We are blessed to have Karina in our team!"
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Aracely S

July 30, 2026

5  out of  5
rating by Aracely S
"Great customer service! Their availability and willingness to answer all your questions and help you find exactly what you’re looking for are excellent. I’m very happy I made the switch to State Farm."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Paul Beckwith

Paul Beckwith

July 29, 2026

5  out of  5
rating by Paul Beckwith
"The whole office is outstanding. Kathy has exceptional customer service skills. Jorge is spot on and addresses all your concerns and needs"
We responded:
"Thank you for the kind words Mr. Beckwith. Glad we were able to help. "
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Anthony Garcia

July 24, 2026

5  out of  5
rating by Anthony Garcia
"Amazing insurance Jorge was amazing he help me with insurance on my boat definitely worth swapping"
We responded:
"Anthony, thank you for the fantastic review! We’re always here to support you with your insurance needs anywhere in Texas!"
Profile photo of GREGORIO JIMENEZ

GREGORIO JIMENEZ

July 11, 2026

5  out of  5
rating by GREGORIO JIMENEZ
"Excelent customer service and lowest prices"
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Mary De Anda

July 9, 2026

5  out of  5
rating by Mary De Anda
"Generally, when your insurance agent calls you, the first thought is that something is wrong. When Ms. Kristi Guetierrez called this afternoon, I felt an Oh no moment. With kind voice and a warm chuckle, Kristi was able to comfort me with great news and reassurance everything was fine and that we were being rewarded for a good driving record. She also is reviewing our home policy as well.
I must say, I feel a wonderful sense of protection and confidence that I can reach out to our State Farm representatives anytime about any concerns.
I’m truly feeling blessed!"
Profile photo of Kel Smith

Kel Smith

July 8, 2026

5  out of  5
rating by Kel Smith
"Very friendly to work with, take the time to get to know their customers!"
We responded:
"Thank you for your kind review of State Farm Agent Jorge Lopez’s Team. We appreciate it!"
Profile photo of Regina Holguin

Regina Holguin

July 3, 2026

5  out of  5
rating by Regina Holguin
"Excellent service!"
We responded:
"¡Muchísimas gracias por el review! "
Profile photo of Samantha Ortiz

Samantha Ortiz

July 1, 2026

5  out of  5
rating by Samantha Ortiz
"Kristi Gutierrez at state farm was extremely helpful towards me. Im a new driver who was looking for auto insurance and kept getting rejected by other insurance companies, but she was the light at the end of the tunnel. Thank you state farm for your affordability and friendliness!"
We responded:
"Samantha, it is a pleasure to hear what a wonderful experience you have had with Kristi here at State Farm Agent Jorge Lopez’s Team!"
Profile photo of Grace Allen

Grace Allen

June 29, 2026

5  out of  5
rating by Grace Allen
"Adam was great! I’m glad I made the change! Thanks!"
We responded:
"Thank you for your kind review of State Farm Agent Jorge Lopez’s Team Member Adam. We really appreciate it!"
Profile photo of Amanda Martinez

Amanda Martinez

June 29, 2026

4  out of  5
rating by Amanda Martinez
"Adam was very helpful and answered all my questions"
We responded:
"Thank you for the amazing review, Amanda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jennifer Herrera

June 25, 2026

5  out of  5
rating by Jennifer Herrera
"Jorge and his team were so helpful. We had been with USAA for 35 years. Jorge explained the process and exactly what we needed and didn’t need to help save us money. They made the transition 100% smooth and painless!"
We responded:
"Ms. Herrera, thank you so much for your wonderful review. We truly appreciate you taking the time to share your experience. The fact that you had been with your previous insurer for 35 years—and still chose to make a transition with us—means a tremendous amount to our team. Please don't hesitate to reach out with any questions!"
Profile photo of Roger Burciaga

Roger Burciaga

June 19, 2026

5  out of  5
rating by Roger Burciaga
"Kristi was great, very professional, explained my coverages, thanks for helping me choose."
We responded:
"Roger, thank you for your wonderful review of State Farm Agent Jorge Lopez’s Team!"
Profile photo of Kristi Smith

Kristi Smith

June 18, 2026

5  out of  5
rating by Kristi Smith
"Fast, friendly and the entire process of changing insurance was so easy! Now I am secure with my coverage!"
We responded:
"Thank you for your kind review of State Farm Agent Jorge Lopez’s Team. We appreciate it!"